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Key Responsibilities:
- Compliance Monitoring: Ensure compliance with all statutory requirements for the building, keeping certificates up to date and filed within the designated Building Logbooks.
- Operational Efficiency: Take responsibility for the effective defect repair and safe, efficient operation of building plant and equipment.
- Customer Service: Provide exceptional customer service to residents and colleagues, ensuring a high standard of service.
- Task Management: Use Building Link to efficiently manage reactive help desk requests and provide timely feedback on activities.
- CAFM System Utilization: Utilize the CAFM system to receive task sheets and work requests, completing tasks efficiently and in accordance with agreed specifications and service level agreements.
- Feedback & Improvements: Provide feedback to the TSM on software platforms, suggesting improvements for health & safety, plant and equipment status, maintenance tasks, and energy efficiency initiatives.
- System Operation & Maintenance: Maintain and operate building systems, including boilers, pumps, chillers, air handling units, fans, electrical distribution, pipework, ductwork, and garage plant, in line with established guidelines.
- BMS Monitoring: Monitor the Building Management System (BMS) for alarms, incorrect operations, time scheduling, set points, etc., and respond as needed.
- Emergency Response: Carry required communication equipment, promptly respond to calls, and report back with the status of repairs.
- Fire Alarm Procedures: Follow designated procedures in the event of a fire alarm, ensuring the sprinkler system and Emergency Generator are operational and isolating systems as directed by the duty manager or the London Fire Brigade.
- Experience: 5+ years as an Engineer, with relevant electrical or mechanical qualifications.
- Desirable Experience: Previous experience in a 5 ultra-luxury environment*.
- Attention to Detail: Strong focus on detail and quality.
- Skills: Ability to maintain and repair a wide range of mechanical, electrical, and plumbing systems.
- Share of Resident Gratuity Fund
- Life Insurance
- 28 days holiday per year (inclusive of Bank Holidays), increasing to 33 days with service
- Continuous in-house training programs
- Recognition initiatives and rewards for outstanding team members
- Additional benefits include:
- Season ticket loans
- Learning and development opportunities
- Enhanced pension contributions
- Social events
- Complimentary uniform
- Personal dry cleaning
