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2nd Line Onsite Engineer

Franklin Fitch
Posted 12 days ago, valid for 9 days
Location

London, Greater London EC2V 7WS, England

Salary

£32,000 - £38,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A London-based company is looking for a 2nd Line Support Engineer with a salary of up to £40k.
  • The role requires experience as a 2nd Line Support Engineer and a formal IT qualification, preferably MCSE/MCIPT or multiple MCPs.
  • Key responsibilities include supporting users, managing tickets, and interacting with high-end clients while ensuring SLA compliance.
  • Desired skills include basic networking, Windows server support, Office 365 administration, and familiarity with Azure and Citrix products.
  • The company offers a supportive work environment, excellent career progression, and opportunities for free qualifications in new technologies.

2nd line onsite Engineer

Salary: up to £40k

Location - London, Liverpool Street. x5 days onsite

What you will be doing

  • A groundbreaking London based company is seeking a 2nd Line support Engineer to join a diverse, supportive and sociable team to support users, manage tickets and engage with top-end clients.
  • This role facilitates your development as an IT professional as well as showcasing your client interaction skills in addition to problem solving.

Required Skills

  • Basic networking
  • Windows server support
  • Office 365 administration
  • Experience as a 2nd line support Engineer.
  • Formal IT Qualification. Preferably MCSE/MCIPT or multiple MCP’s.
  • Efficient in meeting all SLA’s (including troubleshooting, maintenance and support).

Desired skills

  • The ability to implement feedback.
  • Able to manage expectations.
  • Consistently ensure quality delivery.
  • Azure.
  • Base skills in Citrix ( XenApp/XenDesktop), Server Virtualization and Symantec products.

Benefits to you

- A tight-knit, social and understanding company empowering employees to grow and excel.

- An excellent career progression pathway.

- Free exciting and relevant qualifications and accreditations opportunities in exciting new technologies to further develop your technical skills.

If this is an opportunity that excites you please apply now below.

If you are interested in other similar roles you can visit the Franklin Fitch website for similar exciting roles.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.