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Field Service Engineer

Pearson Whiffin Recruitment Ltd
Posted 8 hours ago, valid for 13 minutes
Location

London, Greater London EC1R 0WX

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Support Engineer position is field-based, focusing on assisting customers with technical issues in the South East.
  • Candidates should have experience in a service environment, particularly with Windows-based IT systems, and familiarity with Canon printers and franking machines is a plus.
  • The role offers a salary uplift of 17.5% due to its field-based nature, along with a company vehicle.
  • Strong communication and customer service skills are essential, as the position involves direct client interaction and training on product usage.
  • While previous field experience is preferred, it is not mandatory, and candidates must be flexible to travel and manage their own schedules.

Support Engineer – Field Based

We are looking for someone who can support customers with technical issues across various customer sites covering the South East.  You will need to have worked within a service environment with experience of Windows based IT Systems with any experience of Canon printers and franking machines a real advantage. 

Full training on company products will be provided, as this is a field based role there will be  a 17.5% uplift on offered salary and vehicle.

Required Skills and Experience:

  • Background working in a service role providing support to clients.
  • Ideally previous experience within a field-based role, although not essential. 
  • Knowledge of Windows based IT Systems 
  • Strong communication and customer service skills, this is a client facing role. 
  • Flexibility to travel across the Southeast, manage own diaries and work with clients to resolve technical issues.
  • Responsible for providing training to clients on the use of products and deal with any documentation.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.