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IT / Operations Assistant

IT / Operations Assistant

Tiger Recruitment

Posted a month ago, valid for 5 days

London, Greater London EC1R 0WX

£30,000 - £36,000 per annum

Full Time

Life Insurance

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Sonic Summary

A university in Central London is seeking an IT / Operations Assistant for a six-month contract with potential for permanency.
The role is ideal for an IT graduate, offering a salary of up to £29,000 per annum and a full-time schedule of 9am-5pm, Monday to Friday.
Responsibilities include providing IT support, training employees on software and hardware, and managing contracts for equipment.
Candidates should have strong communication skills, ideally a degree in IT or a related field, and experience in IT support or customer service roles.
The position offers benefits such as annual leave, private healthcare, and pension contributions.

A university based in Central London is looking for an IT / Operations Assistant to join their team for an initial six-month contract that could develop into a permanent role. This is a fantastic opportunity for an IT graduate looking to build on their career – there is scope to really grow in the company. This role will be the first point of call for any IT issues the team are facing and looking for someone friendly and team focused. Role is to start ASAP, based in their offices in Holborn full-time Monday-Friday, paying up to £29,000 per annum and hours are 9am-5pm. What you’ll do:

IT support – answer calls, logging request, onsite assistance – resolving first-line requests and escalating more complex issues
Assist and train employees where necessary on the use of software applications, hardware, AV equipment
Communicate technical topics to non-technical employees clearly and accurately
Install and maintain new IT and AV equipment
Manage contracts including mobile phones and photocopiers
Maintain records including updating database with stocktaking and updating inventory
Work closely with the wider IT & Operations team – cover for absences when needed

Who you are:

Personable, friendly and patient
Strong written and verbal communication skills
Confident working with Excel and Outlook
Able to respond calmly to urgent situations
Ideally degree educated in IT or similar
Previous experience working with IT or AV is ideal
Experience working in a helpdesk or customer service role
Knowledge of computer hardware and software including desktop PCs, laptops and mobiles
Working knowledge of IT networking

Benefits:

Annual leave
Group life assurance
Group income protection
Pension
Private healthcare

Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

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