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IT Service Desk Technician

IT Service Desk Technician

Verity Appointments

Posted 23 days ago, valid for 10 days

London, Greater London EC1R 0WX

£20,000 - £30,000 per annum

Full Time

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Sonic Summary

Salary: Not specified
Experience required: At least 1 year of experience in IT Service Desk support
Full time role supporting a professional services company
Responsibilities include PC fault diagnostics, user account administration, and IT hardware support
Desirable skills include knowledge of legal IT applications and Microsoft 365

Our client, a professional services company, is seeking an experienced Service Desk Technician to support the firm.

You will be required to provide a variety of technical support including; PC fault diagnostics, user account administration, IT hardware and dealing with change requests.

This is a full time role. IT Service Desk support is provided between 9:30am - 5:30pm or 8:30am - 4:30pm, depending on work rotas.

Technical skills and expertise

Knowledge of Windows OS
Good understanding of PC hardware
Knowledge of MS Office
Ability to communicate professionally at all levels
Good end-user support skills & customer service

Desirable:

Knowledge of established legal IT applications, such as iManage, Bighand or Practice Management systems
Knowledge of Azure and Microsoft 365

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