An established MSP with an impressive client portfolio is looking for a talented IT Support Engineer / Helpdesk Analyst to join their team based in Central London due to growth. The successful candidate will be tasked with providing 1st & 2nd line technical support for an established client base. Duties will include creating user accounts, patching network cables, providing hardware support, supporting telephone systems, maintaining security servers, liaising with 3rd parties as well as assisting with ad-hoc projects. We are looking for a technically minded graduate (IT or related subject) with some helpdesk / service desk experience, idealy in an MSP. It is essential to have good technical knowledge of Windows 10 / 11, MS Office (up to 365) as well as basic networking and IP switching / routing. The ideal candidate will also have a relevant industry certification (ITIL, MTA, MCSA, MCSE, CCNA or similar), although these are not essential. This is an opportunity to join a growing technology business that provides excellent support to develop a successful IT career. This IT Support Engineer / Helpdesk Analyst role is paying £22,000 - £33,000 depending on experience plus benefits including 25 days holiday, pension and bonus.
Back to searchIT Support Engineer - London - £33,000
Ashdown Group
Posted 5 days ago, valid for a month
London, Greater London EC1R 0WX
Full Time
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Sonic Summary
- An established MSP in Central London is seeking an IT Support Engineer / Helpdesk Analyst due to growth.
- The role involves providing 1st & 2nd line technical support, creating user accounts, and maintaining security servers.
- Candidates should be technically minded graduates with some helpdesk or service desk experience, ideally in an MSP.
- Essential skills include knowledge of Windows 10/11, MS Office (up to 365), and basic networking.
- The position offers a salary of £22,000 - £33,000 based on experience, along with benefits like 25 days holiday and a pension.
