Back to search
IT Support Engineer - London
1st and 2nd Line Support, IT Support Engineer, IT Support Technician, 2nd Line Support, Desktop Support
Looking for a role where you're more than just another cog in the machine? This is your chance to make a real impact in a fast-growing SaaS business dedicated to protecting people and the environment.
The RoleAs an IT Support Engineer, you won't be stuck in a routine - you'll wear multiple hats, solving problems, supporting leadership, and keeping systems running smoothly. From troubleshooting issues to configuring workplace devices, your skills will be put to the test in a dynamic, hands-on environment.
What You'll Be Doing
- Providing VIP support to the leadership team - because even the bosses need tech help
- Managing incidents, problems, and service requests, prioritizing based on impact.
- Troubleshooting technical issues across Microsoft 365 and other business applications.
- Ensuring smooth operation of workplace devices (laptops, mobiles, Apple devices, etc.).
- Keeping systems running and spotting potential issues before they escalate.
- Helping to automate processes
- Occasional UK/EU travel
What You'll Need
- Circa 5 years in IT support with solid knowledge of ITIL processes.
- Technical expertise in the Microsoft stack.
- A customer-first mindset - great service makes all the difference.
- The ability to coach and guide less experienced team members.
- A proactive approach to solving problems and improving systems.
What's in It for You?
- Hybrid working (4 days in-office, 1 from home).
- 25 days holiday (rising to 30 with service).
- Flexible working hours
- Private healthcare, pension scheme, and income protection.
- Life cover and parental/adoption leave.
- Company phone & broadband
If you're ready to take on an exciting IT role with real growth potential, apply now and be part of a company that's making a difference!
Please get in touch or send your CV to jon.brass@ Circlerecruitment. com
Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter - @Circle_Rec and LinkedIn - Circle Recruitment.
