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IT Support Engineer

Applause IT Recruitment Ltd
Posted 7 hours ago, valid for 12 days
Location

London, Greater London SW1A2DX, England

Salary

£35,000 - £40,000 per annum

Contract type

Full Time

Life Insurance

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Sonic Summary

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  • The position is for an IT Support Engineer with a competitive salary of £40,000 plus benefits.
  • Candidates should have experience in IT support, ideally with exposure to global support centres.
  • The role involves providing post-sales support, managing support incidents, and assisting with software installations.
  • This is a remote position with occasional office presence required in London, approximately two days per month.
  • Candidates must be eligible to work in the UK and possess strong problem-solving skills.

IT Support Engineer - UK Wide (Remote with Office Presence)
40,000 + Benefits

Are you an experienced IT Support Engineer looking for your next challenge? We're hiring for an IT Support Engineer to join a dynamic global support team. This role offers the flexibility to work remotely anywhere in the UK, with occasional visits to the London office (2 days per month).

The Role:

  • Provide IT post-sales support and analyse customer needs to recommend solutions.
  • Assist with software installations and respond to customer calls and emails.
  • Manage and resolve support incidents related to licences, hardware, and software.
  • Test bug fixes and pre-release software versions, providing feedback to development teams.

What You'll Bring:

  • Strong problem-solving skills and technical acumen in hardware and software troubleshooting.
  • Experience in IT support, ideally with exposure to global support centres.
  • Ability to work independently and as part of a remote team.
  • Eligibility to work in the UK.

What's on Offer:

  • Competitive salary of 40,000.
  • Private healthcare and group life assurance.
  • 25 days of annual leave plus bank holidays.
  • Comprehensive product training to support your growth.

Ready to Make an Impact?
Click "Apply Now" to join a forward-thinking team where your skills will drive success.

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