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IT Support Engineer

In Technology Group Limited
Posted a day ago, valid for a day
Location

London, Greater London EC1R 0WX

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for a Senior IT Service Desk Engineer located in Central London within the education sector.
  • The salary for this role ranges from £30k to £38k, and candidates are expected to have relevant experience in IT support.
  • The role involves delivering 2nd line technical support, managing Office 365, and troubleshooting various hardware issues.
  • Applicants should possess a strong command of technologies such as Windows Server, Active Directory, and Azure Active Directory.
  • The job offers a comprehensive benefits package, including an annual bonus, 25 days of annual leave, and specialist Microsoft training.

Job Title: Senior IT Service Desk EngineerLocation: Central LondonSector: EducationSalary: £30k - £38k

Join our dynamic IT team at a leading Educational institution, where innovation meets excellence! We are on the lookout for a talented Senior IT Service Desk Engineer to contribute to our thriving environment. As part of this team, you will play a pivotal role in managing an ever-growing workload, collaborating on exciting projects, and benefiting from unparalleled training opportunities.

This role presents an outstanding chance to gain hands-on experience while working closely with the IT Manager across various facets of IT Infrastructure, all while enjoying formal training initiatives.

Benefits Package:

  • Annual Bonus
  • 25 Days' Annual Leave + 8 Bank Holidays
  • Specialist Microsoft Training - Microsoft Office 365 & Azure
  • Inhouse & external training days
  • Pension Contributions
  • Season Ticket Loan
  • Company-paid sickness
  • Social events

The Role:

  • Deliver 2nd line technical support to a diverse user base, covering technologies such as Windows Server, Windows OS, Office 365, Exchange, and Azure.
  • Offer technical expertise in network connectivity, encompassing DNS/DHCP/TCP/IP, switches, and routers.
  • Execute administrative tasks within the Office 365 admin portals, including SharePoint, OneDrive, and Teams.
  • Contribute to mobile device rollouts utilizing Microsoft Intune and Autopilot.
  • Troubleshoot and resolve hardware-related issues, spanning laptops, desktops, printers, and mobile devices.
  • Provide deskside/onsite support.
  • Contribute actively to a variety of projects.

Required Technical Experience:

  • Proficiency in Office 365 & Exchange.
  • Hands-on experience with SharePoint and Teams.
  • In-depth knowledge of Windows OS and Server.
  • Familiarity with virtualization technologies, including Windows Virtual Desktop, Hyper-V, and VMWare.
  • Strong command of Active Directory and Group Policy.
  • Expertise in Azure Active Directory.
  • Competence in hardware troubleshooting.
  • Knowledge of backup solutions.
  • Robust networking skills covering DNS/DHCP/TCP/IP.
  • Familiarity with antivirus software.
  • Advanced skills in Windows OS, Mac OSX, and Microsoft Office.

Applications are actively being reviewed, so seize this opportunity and apply ASAP to be considered for interviews! Join us in shaping the future of IT excellence.

In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.