IT Technician

Focus Resourcing

Posted 6 hours ago, valid for 13 days

London, Greater London SW1A2DX, England

£28,000 per annum

Full Time

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Sonic Summary

An excellent opportunity has arisen for an IT Technician in London, specifically in Canary Wharf.
This role involves providing 1st and 2nd line support and managing IT service tickets.
Candidates should have at least 2 years of service desk experience in Windows environments and familiarity with M365.
The position offers a salary range of £30,000 to £35,000 per year.
Key responsibilities include resolving technical issues and maintaining high customer service standards.

An excellent opportunity has arisen to work for our established client in London as a IT Technician. This role encompasses elements of 1st and 2nd line support within a customer's location based in Canary Wharf, London.

As the IT Technician, you will be responsible for:
* Manage and assist with IT service tickets
* Independently resolve tickets.
* Provide 1st and 2nd line technical support to clients and staff.
* Maintain a high degree of customer service for all support queries.

The successful IT Technician will have the following related skills / experience:
* Service desk experience - 1st / 2nd line support of windows environments.
* M365
* Laptop build experience
* Server 2016/2019
* Wireless and Network Management

For more information, please contact Sharon Tanner or Chloe Bennett on (phone number removed)

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