An excellent opportunity has arisen to work for our established client in London as a IT Technician. This role encompasses elements of 1st and 2nd line support within a customer's location based in Canary Wharf, London.
As the IT Technician, you will be responsible for:
* Manage and assist with IT service tickets
* Independently resolve tickets.
* Provide 1st and 2nd line technical support to clients and staff.
* Maintain a high degree of customer service for all support queries.
The successful IT Technician will have the following related skills / experience:
* Service desk experience - 1st / 2nd line support of windows environments.
* M365
* Laptop build experience
* Server 2016/2019
* Wireless and Network Management
For more information, please contact Sharon Tanner or Chloe Bennett on (phone number removed)