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IT Technician

Focus Resourcing
Posted 6 hours ago, valid for 13 days
Location

London, Greater London SW1A2DX, England

Salary

£28,000 per annum

Contract type

Full Time

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Sonic Summary

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  • An excellent opportunity has arisen for an IT Technician in London, specifically in Canary Wharf.
  • This role involves providing 1st and 2nd line support and managing IT service tickets.
  • Candidates should have at least 2 years of service desk experience in Windows environments and familiarity with M365.
  • The position offers a salary range of £30,000 to £35,000 per year.
  • Key responsibilities include resolving technical issues and maintaining high customer service standards.

An excellent opportunity has arisen to work for our established client in London as a IT Technician. This role encompasses elements of 1st and 2nd line support within a customer's location based in Canary Wharf, London.

As the IT Technician, you will be responsible for:
* Manage and assist with IT service tickets
* Independently resolve tickets.
* Provide 1st and 2nd line technical support to clients and staff.
* Maintain a high degree of customer service for all support queries.

The successful IT Technician will have the following related skills / experience:
* Service desk experience - 1st / 2nd line support of windows environments.
* M365
* Laptop build experience
* Server 2016/2019
* Wireless and Network Management

For more information, please contact Sharon Tanner or Chloe Bennett on (phone number removed)

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.