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Senior Desktop Engineer

Red 10
Posted 24 days ago, valid for 6 days
Location

London, Greater London EC1R 0WX

Salary

£30,000 - £36,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Our client is seeking a Senior Desktop Engineer to enhance their IT Services team with a salary of up to £55k plus bonuses and benefits, offering hybrid working options.
  • The role demands an engineer with experience in building relationships with end users, including senior management and their support staff.
  • Key responsibilities include troubleshooting IT incidents, providing 3rd line support for desktop, network, server, and switch issues, and managing service requests across all IT systems.
  • Candidates should have a strong background in IT support, particularly with the Microsoft stack (O365), servers, networks, and some basic SQL proficiency.
  • A minimum of several years of relevant experience is required, along with the ability to interact with high-level stakeholders and manage changes to the Desktop infrastructure effectively.

Senior Desktop Engineer | IT Services / Networking / Switches / SQL Our client is looking for an experienced Senior Desktop Engineer to join their growing team. Upto £55k + bonus and benefits, hybrid working Key Responsibilities:

  • The position will require an engineer capable of building key relationships with end users, including VIP/Executives/Senior Management and their support staff
  • Troubleshooting of IT incidents
  • Providing 3rd line support for desktop, network, server & switches issues
  • Provide support for all incidents and service requests for all IT systems/services
  • Providing support in person, over the phone and using MS Teams
  • Ensure that incidents and requests are resolved in a timely manner

The Candidate: The ideal candidate will be experienced across a variety of IT support skills covering Microsoft stack (O365), Servers, Network and some exposure to Switches support. You will also have some basic SQL experience able to run queries and demand. They would be required to interact with high level stakeholders throughout the business and complete tasks in an efficient manner. They will follow the change management process to ensure changes to the Desktop infrastructure follows the agreed process and do not cause unplanned outages and manage and maintain the accuracy of the Desktop infrastructure components held in the Configuration Management Database by following the agreed configuration management process. The Client: Global financial company

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.