Senior IT Technician

Senior IT Technician

NE London

Immediate start - temporary contract to perm.

Interviews w/c 14th October to staer w/c 21st October

Education sector

Due to the nature of the business, the successful candidate must undertake full Safeguarding vetting and an enhanced DBS check or have a valid DBS transfer service set created.

• To contribute and lead towards delivering the organisation’s digital strategy and

provide technical solutions.

• To provide an effective service including the support of the IT infrastructure & efficient

management and deployment of IT resources.

• To provide a high standard of customer service to all partners

• To be proactive in resolving issues rather than reactive.

Principal Accountabilities

• Maintain/Install learning and office desktops, interactive projectors, printer photocopiers and any other ICT resources ensuring good cable management to provide safe IT working spaces.

• Develop knowledge of the current software’s and cloud platform and create/provide user support and documentation to support learning for all internal partners

• Maintain and develop the IT asset register.

• Produce resource materials to support and promote the use of ICT equipment effectively and safely.

• Ensure all requests are logged, responded to, and resolved promptly, meeting or exceeding departmental SLA’s.

• Ensures efficient and effective technology usage throughout the organisation

• Rapidly respond to developing situations to identify trends and any potential impact on the seamless provision of IT, escalation with third parties as appropriate

Benefits:

• Flexible Fridays, half a day each week, to provide work-life balance

• Employee assistance program

• Research-based professional development

• Excellent career development opportunities and performance recognition in-house due to growth plans

• Staff social events

• Free Gym facilities for staff use onsite

• Cycle to work scheme

Due to the nature of the business, the successful candidate will need to undertake full Safeguarding vetting and an enhanced DBS check.

If you meet the criteria above, send us your CV. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies.

The Prescient Group will be managing your application in accordance with the GDPR and Data Protection Act 2018. If your application is successful we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all records of your data