Technical Trainer / Technical Specialist

Technical Trainer / Technical Specialist – 6 months (likely to extend to 12 months +)

A Global eCommerce business based in London is seeking a Technical Trainer / Technical Specialist to join their team during an exciting period of change, transformation, and modernisation.

Role Overview:

The successful Technical Trainer / Technical Specialsit will play a crucial role in managing the development and delivery of online and hybrid training programmes, in relation to the organisation’s CMS, Search & Merchandising products, and Product Information Management (PIM) systems.

For this role, you will need to have technical background / strong technical knowledge in order to support the business and technical teams / end-users during the implementation process and through go-live.  

Key Responsibilities:

• Conduct requirement gathering and stakeholder management.
• Create training manuals and deliver training sessions to users.
• Provide ongoing support to users, addressing training needs and troubleshooting issues
• Identify gaps in global training content and localise it as necessary.
• Participate in the larger-scale rollouts of new technologies, supporting the modernization program.
• Collaborate with 3rd party vendors and assist in the integration of their solutions.

Essential Experience:

• Strong knowledge of Search and Merchandising products, ideally Attraqt (Fredhopper).
• Experience with Product Information Management (PIM) systems, preferably inRiver and .Net
• Familiarity with Content Management Systems, preferably Drupal, PHP, or StoryBlok.
• Demonstrated ability to create and deliver training content to business users.
• Previous experience in moving systems to the Cloud is a plus.

Contract details:

• Role: Technical Trainer / Technical Specialist
• Duration: 6 months initial
• Rate: £400 - £500 per day (Inside IR35)
• Location: Hybrid role with up to 2 days per week onsite (London)

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Nicholas Hopkins by exploring the VIQU IT Recruitment website.

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