Service Designer

Salt Search

Posted 2 days ago, valid for 16 days

London, Greater London EC1R 0WX

£35,000 - £42,000 per annum

Full Time

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Sonic Summary

Salt is seeking a Service Designer for a local government client, offering an immediate contract opportunity.
The position is Inside IR35 and is initially for 4 months, with a daily rate of £650.
The role is primarily remote, requiring one day a week in the office located in Southwark.
As a Service Designer, responsibilities include analyzing service failures, improving cost efficiency, and designing user journeys.
Candidates should ideally have experience in service design, although the specific years of experience required are not mentioned.

Salt are recruiting for an immediate requirement with a local government client of ours who is looking for a Service Designer.

This will be an Inside IR35 contract for 4 months initially with a daily rate of £650. It would be a mainly remote role with 1 day a weekexpected in office, based in Southwark.

About the Role

This is an exciting opportunity to create user-centered public services with real impact. As a Service Designer, you'll collaborate in a multidisciplinary team alongside researchers and developers, focused on designing services that truly meet user needs and simplify government interactions.

Key Responsibilities:

Analyze Service Failures: Investigate service issues and determine root causes.

Cost & Efficiency Improvements: Identify areas for cost reduction and streamline service functionality.

Design User Journeys: Map and create cohesive user journeys that connect separate government interactions into seamless experiences.

Service and System Improvements: Develop targeted improvements for both digital and process-based support systems.

Prototyping & Standards: Rapidly iterate service prototypes and contribute to new cross-government service patterns and standards.

If this opportunity aligns with your skills and experience, I'd love to hear from you! Please send your latest CV.

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