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FRENCH SELECTION (FS)
Application Engineer (Manufacturing industry)Location: RemoteMust be based in UKSalary: Up to £50,000 per annum plus benefitsRef: 4237AE2
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 4237AE2
The company:Leading provider of CAD/CAM software solutions for both domestic and international clients in the manufacturing industry.
Main duties:To provide application engineering support within a manufacturing environment to the UK and Benelux regions, collaborating with the technical team to expertly address customer queries.
The role:- To enhance the customer technical support experience by proactively addressing the customer's needs regarding cost, timing, quality, and key issues.- To act as a technical liaison between the company, sales partners, and both new and existing customers, ensuring that all clients receive outstanding support for their technical questions and issues.- To foster positive relationships and enhance customer satisfaction through effective communication and problem-solving.- To cultivate an understanding of the dynamic UK and Benelux CAD/CAM market, embracing the technology, navigating the competition, and seizing the opportunities ahead.- To enhance support for existing customers, and to conduct on-site visits and offer assistance with applications programming.- To create and facilitate training sessions that empower both prospective and existing customers, ensuring they have the knowledge and skills they need to succeed.- To effectively program, operate, and maintain machine tools, providing valuable support to both prospective and existing customers.- To visit customers within UK and Benelux region.
The candidate:- Excellent working knowledge of CAD/CAM programming software required- Background working within a manufacturing environment needed- Experience as an Applications Engineer beneficial- Troubleshooting, problem-solving and risk assessment skills.- Full UK driving licence- Must be able to travel 50% of the time- Professional, and positive approach to developing and maintaining relationshipsThe salary: Up to £50,000 per annum plus benefits
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic.
