Product Owner - Insurance - Policy Admin / Pricing Products
The Product Owner’s mission is to work with stakeholders to create and evolve digital products for a leading global insurance firm. Collaborating closely with Product Team Leadership, business stakeholders, end users, and other functional groups (e.g., Design, Development, Infrastructure), the Product Owner will identify opportunities to improve efficiency, drive innovation, and solve business problems to support the firm’s growth. They will work with a cross-functional Product Team to implement solutions that deliver value to the organization.
Key Responsibilities:
- Understand the business needs and user requirements, manage priorities, and establish a vision for the product.
- Develop and maintain roadmaps, release plans, and backlogs.
- Decompose business needs into user stories with acceptance criteria.
- Utilize business cases to quantify the value of outcomes.
- Identify relevant stakeholders and users and assess their impact and interest.
- Provide regular updates on strategic and tactical plans (e.g., roadmap reviews and demos).
- Foster growth of Agile practices within the organization to enhance transparency, communication, effectiveness, and team satisfaction.
- Participate in the IT community and introduce new ideas and practices.
Requirements & Experience:
- Bachelor’s degree preferred, with product development experience.
- Business domain knowledge of insurance and/or reinsurance is a plus.
- 3-5 years of experience in a product role.
- Experience defining and documenting epics, user stories, acceptance criteria, etc., for complex solutions preferred.
- Experience with underwriting and pricing projects, as well as knowledge of PAS systems (e.g., Duck Creek, Guidewire) and pricing systems such as Rulebook.
- Strong understanding of underwriting and pricing business functions, processes, operations, objectives, and strategies.
- Familiarity with management systems and workflow applications.
- General knowledge of IT concepts, strategies, and methodologies, including systems development lifecycle and change management.
- Proven ability to communicate effectively in both business and technical contexts.
- Change agent with strong intellectual and analytical skills for researching, collecting and analysing data, and managing change.
- Quality, execution, and delivery focus with strong organizational and time management skills; ability to motivate team members towards organizational objectives.
- Team player able to communicate effectively, collaborate toward common goals, negotiate, and support team members with flexibility and adaptability.
- Strong planning skills to manage workloads, prioritize tasks, and support collaboration; highly organized with attention to detail.
- Emotional intelligence; ability to manage interpersonal relationships thoughtfully and empathically.
- Ability to facilitate discussions, develop accurate written materials, and follow up on feedback to ensure positive outcomes; skilled in managing stakeholder expectations and building trust.
- Innovative thinking styles, including Design Thinking and Agile Thinking, with the ability to adapt to change and develop effective solutions.
- Leadership skills, including coaching and conflict resolution; ability to delegate, inspire, and communicate effectively, demonstrating honesty, confidence, commitment, and creativity.