- Entry and maintenance of Claims Management System, organising and running reports from CMS
- Claim file management, including retrieving brokers claim files, document management, scanning and document retention
- Agreeing and settling claim bordereaux
- Agreeing and arranging for settlement of valid covered claims upon selected accounts, subject to terms of individual authority
- Analysis and review of individual claims upon programmes where managed syndicate leads, and follows as required, subject to terms of individual authority
- Preparing various management reports for internal and external purposes as required
- Knowledge of underwriting and reinsurance appropriate to the role
- Developing an understanding of the insurance market, industry and people.
- Knowledge of the main issues affecting the insurance market
- Knowledge of the standards and rules of the regulatory bodies and those set out in the company’s standard procedures
- Knowledge of the types of business transacted by the syndicate
- IT skills (Word, Excel and other software packages used within the business)
- Relationship skills both internally and externally