Claims Assistant

Job Title: Claims AssistantLocation: LondonSalary: Starting from £30,000 (depending on experience)Working Pattern: 4 days in the office - because hands-on experience is the best way to learn!

We are a leading independent broker specializing in worldwide risks, offering innovative (re)insurance solutions to clients in over 80 countries. With a strong presence in key markets worldwide, we’re dedicated to providing bespoke services while maintaining traditional market values.

Our key lines of business include Financial Institutions, Cyber, Marine, Construction and Energy, Political and Credit Risk, and more. We are also a pioneer in parametric products for diverse risks such as Agriculture, Weather, and Marine.

We are looking for a Claims Assistant to join our dynamic Operations team in London. Reporting to the Claims Director, you’ll play a pivotal role in supporting the claims process, ensuring efficiency and adherence to internal and external requirements. This is an exciting opportunity for a proactive individual to build a career in the (re)insurance industry while contributing to the smooth operation of our global claims function.

• Support the Claims Director and Claims Associate in managing claims across multiple insurance and reinsurance classes.
• Monitor claims processes to ensure compliance with internal and external guidelines.
• Update claims data in real-time and maintain comprehensive records.
• Coordinate payment processes for claims settlements, ensuring timely and accurate execution.
• Communicate with reinsurers, brokers, and loss adjusters regarding claims submissions.
• Prepare and maintain claims status reports for internal and external stakeholders.
• Assist in audits and reinsurer reporting, ensuring compliance with all regulatory obligations.
• Act as a liaison between internal departments and external partners to ensure smooth claims processing.
• Provide administrative support and manage claims-related calendars and schedules.

• Essential:

  • Knowledge of the insurance and (re)insurance industry.
  • Proficiency in Excel (e.g., VLOOKUP, Pivot Tables).
  • Strong attention to detail and accuracy.
  • Excellent communication and organizational skills.
  • Ability to multitask, prioritize, and work under pressure.
  • Collaborative and proactive approach to work.

• Desirable:

  • Experience with data analytics tools like Power BI, Tableau, or Alteryx.
  • Bachelor’s or Master’s degree in Accounting, Finance, or Data Analytics.
  • Professional certifications such as ICA Diploma in Financial Crime Prevention or CAMS.

This is your chance to work with a globally respected team in a fast-paced, innovative environment. You’ll be exposed to diverse (re)insurance lines, gain invaluable industry insights, and grow professionally in a supportive and collaborative workplace.

Ready to Take the Next Step?If you’re ambitious, detail-oriented, and eager to kick-start or advance your career in claims management, we want to hear from you!

We are an equal opportunities employer and value diversity in our workforce.