Job title: Claims Broker / Technician
Salary: £45,000
Location: Hybrid - 3 days in London office
PURPOSE OF ROLE
Lawes are working alongside a leading insurance firm who are seeking a skilled Claims Broker/Technician to join their dynamic team. This is an excellent opportunity to join a well-established company and advance your career in claims handling.
You will provide exceptional claims support to non-marine clients, with a strong emphasis on the Latin American market.
RESPONSIBILITIES
- Process claims and prepare them for presentation to Underwriters
- Broker claims to the market, ensuring the best possible outcomes
- Maintain accurate financial records and produce claims reports
- Handle claims within designated authority limits and oversee payments
- Build and maintain strong relationships with clients, TPAs, insurers, and internal teams
- Ensure full compliance with company systems, policies, and procedures
DAY TO DAY
- In this role, you will be responsible for end-to-end claims processing, broking claims to the market, managing financial records, and ensuring compliance with internal procedures
- You will also play a key role in maintaining strong client and insurer relationships, ensuring smooth claim resolution
SKILLS
- Strong interpersonal and communication skills
- Highly organised with the ability to work independently
- Experience following and maintaining structured systems and procedures
- Ability to prioritise tasks, manage deadlines, and work efficiently under pressure
EXPERIENCE
- Minimum of 2 years' experience in a similar claims role
- Knowledge of Latin American claims is an advantage
- Familiarity with London Market systems (ECF, IMR) is beneficial
- Commitment to ongoing professional development in insurance
If you have the relevant experience or know someone that does please contact me now on 07441 929 708 or email us at