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Claims Executive | Lloyd’s Broker | City of London | Hybrid
Are you an experienced Claims Executive looking for your next challenge within a reputable Lloyd’s broker?
This is a fantastic opportunity to join a respected and collaborative team, based in the heart of the City with flexible hybrid working. You’ll play a key role in handling complex claims and delivering exceptional service to a diverse client portfolio.
Key responsibilities:
- Ensure swift response and settlement of claims while maintaining high service standards
- Negotiate complex claims with insurers and underwriters to support client retention
- Provide strategic advice to clients on claims matters
- Attend senior-level meetings with clients and the market to resolve high-value or complex cases
- Liaise with placing teams and other internal departments to meet client needs
- Maintain and update in-house systems and produce accurate claims data
- Build and maintain strong relationships with clients and market contacts
- Contribute to tenders and presentations for new and existing clients
- Monitor market and legal trends to enhance the overall client service offering
- Perform quality control checks on all documentation
- Ensure compliance with all relevant regulatory requirements, including FCA and Lloyd’s rules
What we’re looking for:
- Proven experience in handling insurance claims within the Lloyd’s market
- Confident negotiator with strong communication skills
- Ability to handle complex and high-value claims
- Strong client-facing experience and a collaborative approach
- Familiarity with industry regulations and compliance framework
