Claims Handler - Northampton or Leicester Hybrid

Claims Handler (Northampton or Leicester)

Turbocharge your career progression in this exciting ‘next step’ insurance role

The perfect role for an experienced insurance claims handler to boost their career, if you’re driven to add value, and passionate about providing high quality, transparent and supportive client service, this could be the role for you.

This is an unmissable opportunity to join an award-winning, independent chartered insurance broker which truly values and supports its people and their careers.

You will thrive here if you bring entrepreneurial spirit, adaptability, and you enjoy a bit of fun along the way! Discover the energy of a truly diverse, engaged, supportive and inclusive workplace.

About the role

Specialising in the exciting and fast-moving transport and logistics sector (including haulage and motor/fleet), you’ll be managing a varied range of claims. This will involve working closely with clients, insurers and brokers to deliver effective solutions and ensuring the best outcomes for them. You’ll be responsible for claim assessments, negotiations, and client communications.

Key responsibilities include:

Efficiently managing claims and claims files, ensuring compliance with internal standards.

Negotiating settlements and providing clear, professional communication with clients, brokers, and insurers. 

This is a hybrid working position, requiring just two days a week in offices in either the bustling and friendly city of Leicester – bursting with heritage, sport and culture – or the well-connected Midlands town of Northampton, nestling in the very heart of England.

About the company

You’ll be joining a dynamic and ambitious company that - for almost quarter of a century - has been dedicated to shaping the future of the insurance industry, making a difference, and empowering its people to thrive.

A large, chartered independent broker operating from multiple locations across the country,

it is the largest member of the leading network of independent brokers in the UK. The company invites diversity, includes unique and varied perspectives, and is excited to see the impact you’ll make.

With an ethos of “protect, excel, and succeed together”, its culture is built on professionalism, resilience, respect, and a commitment to continuous growth. It strives to foster a collaborative environment in which everyone works collectively to deliver success for its clients, colleagues, and communities. (Through its staff charity committee, the company encourages employees to engage in social endeavours to support its local communities.)

What you’ll receive

The company supports a healthy work life balance and offers a hybrid working model.

Along with a competitive salary, the role includes comprehensive range of benefits designed to support your wellbeing, work life balance, and long-term future. 

You’ll be offered up to 27 days’ annual leave (which increases with your length of service), with the option to purchase up to 3 extra days. (Bank holidays are also included.)

There is a contributory pension scheme, Group Life Assurance and Group Income Protection.

What you’ll bring

Client-focused and results-driven, the role requires strong organisational and relationship-building skills, the ability to be proactive and adaptable, managing multiple claims effectively. 

You’ll need to be a great communicator as you’ll collaborate frequently with colleagues in other teams, need to build strong relationships across the industry, and represent the company at external events.

To thrive, you’ll bring proven experience in broking or insurance, with specific expertise in transport and logistics. Candidates will need to demonstrate a strong understanding of the claims process and excellent communication skills. 

Cert CII qualifications (or willingness to work towards) 

What you can expect: 

You’ll be supported to develop your career and there will be exciting internal opportunities for progression.

Find out more

Contact Jack Boakes at Insure Recruitment and apply to the role by submitting your latest CV.

At Insure Recruitment, we work with clients who are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every qualification or criteria in the above description, we encourage you to apply anyway. You may be exactly what we’re looking for in this or other roles.