- Manage and strategise the notification, agreement, collection, and settlement of Financial Lines claims
- Handle first notifications for D&O, PI, and Crime claims
- Negotiate with clients, underwriters, and other stakeholders, ensuring clear communication regarding settlements
- Analyse data to identify trends in claims for specific clients or portfolios
- Collaborate with the Head of Financial Lines Advocacy to address complex claims
- Experience in managing claims from initial notification to resolution
- Knowledge of Financial Lines Claims, with the ability to facilitate discussions with clients and underwriters
- Familiarity with CLASS and ECF Processing systems (preferred)
- Proficiency in Word and Excel
- Strong interpersonal skills