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Insurance claims handler
Delegated Authority Claims Technician

Delegated Authority Claims Technician

Lawes Consulting Group

Posted 18 hours ago, valid for a month

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

The position of Delegated Authority Claims Technician offers a salary of £40,000 and is based in London.
The role requires previous experience in a Delegated Authority Claims position, emphasizing strong attention to detail and effective communication skills.
Key responsibilities include preparing bordereaux files, updating financial records, producing claims statistics, and maintaining relationships with clients and insurers.
Candidates must be familiar with MS Office applications and possess a basic understanding of London Market IT systems, while adhering to regulatory requirements set by the Financial Conduct Authority.
The role involves working under the supervision of senior colleagues, ensuring compliance with company policies, and meeting agreed service levels.

Job title: Delegated Authority Claims Technician

Salary: £40,000

Location: London

Summary

As a Delegated Authority Claims Technician, you will play a crucial role in providing exceptional service to Agents and Coverholders in managing Delegated Authority claims bordereaux. You will be responsible for various tasks such as preparing and updating bordereaux files, financial records, claims statistics, and maintaining relationships with clients, TPA's, and insurers.

Main Duties

Preparation and familiarization with bordereaux collection and other files for effective presentation to Underwriters.
Creation and update of financial records on relevant system(s).
Production of claims statistics and liaising with other teams for earned to incurred statistics.
Completion of requisitions and collaboration with accounts department.
Handling of claims payments under direct supervision of a senior colleague / manager.
Establishment and maintenance of relationships with Clients, TPA's, Insurers, and colleagues.
Adherence to company systems and procedures at all times.
Ensuring the electronic filing system is up to date.
Assisting the team with ad hoc duties or covering for colleagues as required.
Meeting and adhering to agreed service levels and SLA's.

Requirements

The role holder is required to:

Be familiar and compliant with all company policies and procedures.
Adhere to the regulatory requirements set forth by the Financial Conduct Authority, notably including the Consumer Duty.

Education

Previous experience of working in a Delegated Authority Claims role.
Good knowledge of MS Word, Excel, Access, and Outlook.
Basic knowledge of London Market information technology systems.
Willingness to continue the development of insurance knowledge through formal and informal learning.

Knowledge

Ability to complete tasks with the highest standard of accuracy.
Attention to detail.
Effective verbal and written communication skills.
Prioritization and time management skills.
Ability to work supportively and jointly with colleagues.
Ability to work under pressure and to deadlines.
Ability to work unsupervised.

If you have the relevant experience or know someone that does please contact me now on07441 929 708 or email us at

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Delegated Authority Claims Technician

Insurance Claims Handler

Insurance Claims Handler

Insurance Claims Handler