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Convex occupies a unique position in the insurance industry, combining unrivalled experience, reputation and a legacy free balance sheet. We offer international specialty insurance and reinsurance, along with digital risk management solutions, through our operations in Bermuda, London, Europe and the US
Convex is looking to find a talented graduate to join our Claims Operations team who would help to drive our ambition for excellent claims service.
This is a non-adjusting role within Claims team providing a range of operational services to Claims Adjusters supporting the delivery of unparalleled service to our clients. The successful candidate is expected to have a strong analytical mindset and desire to drive change. They will participate in a wide range of tasks within the function and will receive market-leading bespoke training.
Key ResponsibilitiesThe successful candidate will have a varied operational role and will include a variety of tasks including:
- Being a key member of the Claims Team supporting our Adjusters in delivering excellent service to our clients.
- Supporting various projects within the team to streamline processes and increase use of automation / AI.
- Learning the technical aspects of claims and insurance terms and conditions to support operational understanding.
- Analyzing data and developing reports for activities, including measuring the performance of Claims service or identifying data inaccuracies.
- Support the management and oversight of third parties handling claims on behalf of Convex.
- Engaging key stakeholders across the business including Underwriting, Finance & Actuarial.
- Building relationships with clients and brokers
