The Role:
Were looking for a motivated individual to join our Simply Business team. While claims handling experience is ideal, customer service experience will also be considered.
In this role, youll handle commercial property claims and manage European losses, from the first notification through to settlement. Claims will vary in complexity, and well provide all the training and tools to help you grow.
A role with my client opens the door to many benefits, including:
Structured programmes with clear timescales & transparent career pathways
Fully supported professional qualifications with rewards
Truly flexible working
Competitive salary
Employee assistance programme for employee wellbeing
Life assurance
Group Income Protection
Our other benefits include:
Private healthcare plan (including pre-existing conditions)
A Self Invested Personal Pension Scheme
Annual leave allowance of 25 days + public holidays
Voluntary benefits Purchase extra holidays, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP apps
You will have:
Good level of education at least to GCSE level or equivalent
Previous claims experience is an advantage
Good negotiation skills
Excellent communication skills both written and verbal with Customers, Clients and Colleagues
The ability to prioritise your workload effectively
The ability to work on your own initiative and take ownership of your own caseload of claims at the same time as working together as a team
The ability to develop and maintain a close working relationship with our customers, to promote customer satisfaction during all stages of the claim
Ability to demonstrate understanding and empathy throughout
Excellent IT skills
Existing or intention to become Cert / Dip CII qualified
As a global business, we are always interested in hearing from candidates with bi-lingual/multilingual skills.