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Medical Malpractice Casualty Claims Adjuster

Medical Malpractice Casualty Claims Adjuster

Lawes Consulting Group

Posted 2 days ago, valid for 19 days

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

The job title is Medical Malpractice Claims Adjuster located in London, offering a salary between £45,000 and £65,000.
Candidates should have a proven track record of at least 5 years of experience in handling claims, preferably with insurance qualifications such as ACII or ACILA.
The position requires strong attention to detail, accountability, and excellent communication skills while managing a mixed portfolio of Medmal and Casualty claims.
The role allows for home or office-based work with occasional travel, including overnight stays, as necessary.
Responsibilities include maintaining client relationships, ensuring compliance with procedures, and achieving service level agreements and key performance indicators.

Job Title: Medical Malpractice Claims AdjusterLocation: LondonPackage: £45,000 - £65,000

Type: Permanent

Position Summary

Technical expert with proven experience of handling a portfolio of claims. An ability to evidence technical excellence in the investigation and handling of Cradle to Grave and Delegated Authority instructions
Strong attention to detail
A desire to accept responsibility and accountability for the conduct of allocated cases to conclusion, and a positive pro-active approach to service delivery.
A team player with strong communication and correspondence skills.
To manage a mixed portfolio of Medmal / Casualty claims.
The role can be home or office based with occasional UK and international travel required and in addition intermittent overnight stays might be necessary.

Functional Knowledge

Requisite knowledge and understanding of FSA procedures and TCF initiatives
Requisite knowledge of the insurance market
Requisite technical knowledge within the adjusting arena
Understanding of Client SLA compliance/productivity/quality requirements
Proven proficient working knowledge of relevant legal principles, statute and case law.

General Background, Experience & Professional Qualifications

Insurance qualification (preferably ACII or ACILA) or Extensive claims adjusting
Previous involvement in insurer client relationship management.
IT/Computing qualifications not required but would be useful

Key Responsibilities

Proven track record of 5 years (+) conducting investigation and/or handling of claims.
Established and successful conduct of key client mandates
Nomination on client accounts and/or suitability to be nominated
Maintain client relationships through management and delivery of SLA's and achievement of KPI’s, in addition to proactive Client and Broker interaction to assist in efficient claims handling and business development opportunities.
Ensure all Incident Response and Adjusting activities are fully compliant with the company’s procedures, published company guidelines and external regulatory requirements.

If you have the relevant experience, please do not hesitate to contact us now on or email us at

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Medical Malpractice Casualty Claims Adjuster

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