Senior Claims Data Specialist

Senior Claims Data Specialist

London

Negotiable Salary + Excellent Benefits

Role Summary

Gathering objective claims data and subjective non-data inputs for use by the Claims Leadership Team in evaluating the portfolio, driving outcome improvements, and engaging with relevant stakeholders to influence the direction of the business.

Key Responsibilities

• Working cross-functionally to gather both data and non-data inputs, in order to derive actionable and meaningful insights.
• Performing deep dive analysis in areas where initial data may suggest frequency, severity, or development opportunities.
• Developing Portfolio and Customer data improvements.
• Developing materials for use by the Claims Leadership Team that communicate the results of analysis related to portfolio performance and opportunities necessary to maintain or improve performance.
• Designing and maintaining data reporting for governance controls.
• Preparing the Claims Leadership Team for Reserve Committees and Portfolio Management Reviews.
• Preparing presentations for the Claims Executives for Pre-Board / Board meetings as necessary.
• Presenting information to the senior leadership team, along with observations, areas of concern, and recommendations.
• Analysing the performance of outsourced arrangements, including TPAs, experts and DXC.
• Providing insights into key/large account data, CAT and Systemic claims reporting.
• Meeting all reporting/governance requirements, including Lloyd's Minimum Standards, Conduct Risk, and Solvency II.
• Process improvements, including supporting claims systems development.
• Developing and maintaining resource and triage modelling.

Key Requirements

• Previous experience within a similar role is essential.
• An understanding of claims case reserving practices.
• Strong analytical thinking and problem solving skills.
• Excellent communication skills, both verbal and written.
• Strong mathematical and statistical skills.
• The following skills are preferred, but not essential - Basic SQL query writing; Creating reports in Business Objects, Tableau, or similar tools; Excellent Excel skills.

Keywords: Claims Data Specialist; Data Specialist; Claims Data Analyst; Claims Data; SQL; Tableau; Solvency II; London Market; Lloyd's Market; Lloyd's Syndicate

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