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Senior Marine, Energy & Casualty Claims Adjuster

Arthur
Posted 18 hours ago, valid for 22 days
Location

London, Greater London EC2V 7WS, England

Salary

£35,000 - £42,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Arthur is partnering with a leading Lloyd’s Syndicate in London to hire a Senior Marine, Energy and Casualty Claims Adjuster.
  • The role requires proven experience in the Lloyd's and London Insurance market, specifically in Marine and Energy claims.
  • Candidates should have a minimum of 5 years of relevant experience to effectively manage complex and high-value claims.
  • The position offers a competitive salary of £70,000 to £90,000, depending on experience.
  • This role emphasizes a customer-centric approach and collaboration with underwriting and claims teams.
Arthur is delighted to be partnering with a leading Lloyd’s Syndicate in the heart of the London insurance market as they look to hire a Senior Marine, Energy and Casualty Claims Adjuster. The claims department is continuously seeking to be a market-leader in the provision of an efficient, cost-effective and professional service to their brokers and clients. Their vision is to be the most customer centric, nimble and value adding claims team in the market. This position is primarily focused on the broad range of claims emanating from the Marine Liability and Transport and Logistics Underwriting Division, however due to the growth of the company the role also offers the opportunity to handle claims emanating from the wider Marine and Energy Division offering.You will be responsible for: 
  • Be responsible for managing your claims in accordance with the company’s claims and reserving philosophy, the claims handling manual and all regulatory and legislative requirements
  • Escalate claims to your manager, where appropriate, for input on strategy and/or reserving
  • Monitor, provide feedback and ensure compliance on KPIs
  • Drive, facilitate and deliver a customer focused approach to claims which is measurable through speed of service and open, honest and personable communications with all brokers
  • Produce good quality and informative narratives and information on key claims and claims developments, and to ensure this is escalated as appropriate to management, including provision of narratives for inclusion in your team's monthly/quarterly reports
  • Work closely with the underwriting team, including providing feedback on claims experiences, contract wordings, claims data or feedback for any renewal or new business and interact with placing and claims brokers to develop strong relationships
  • Work collaboratively with our Actuarial and Outwards Reinsurance teams, ensuring that they are all apprised of new notifications and significant developments
  • Work with the underwriters to develop business by participating in client meetings, presenting on topics of interest and attending conferences
  • Show a willingness to lead claims on all classes of business handled by the team, including attending underwriting meetings, learning about the class and developing relationships with key stakeholders in the claims handling process
  • Assist the Claims Manager with specific ad hoc projects and provide innovative ways of doing things as required
Your Skills, Experience and Qualifications:
  • Proven Lloyd's and London Insurance market experience in Marine and Energy claims 
  • Take the lead and management of strategy on a portfolio of complex and/or high value claims and be a point person to the relevant underwriters
  • Analyse the portfolio to assist in identifying the most profitable sub-segments and those areas where remedial action should be taken
  • Analyse and interpret data to enhance the company’s underwriting capabilities (e.g. loss performance and underwriting efficiency)
  • Scope out problems/questions for analysis and work with actuarial/underwriting/claims manager or head of class to investigate.
  • Assist underwriters with the development of policy language to achieve desired coverage and propose wording amendments to manager and/or underwriters.
For more information, please contact me on or

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.