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- Manage allocated claims to provide satisfactory conclusions for all interested parties, with a view to minimising the claims lifecycle and static claims
- Ensure claims are handled to high standards and in line with Lloyd’s Principles, internal Claims Handling Guidelines and compliance with claims Key Performance Indicators
- Contribute to the company’s profitability by ensuring that claims are handled appropriately, accurate reserves are maintained, subrogation opportunities are maximised, and expenses are properly controlled
- Ensure significant developments and/or new complex claims with potential to the company of USD 1m+ and/or financial movements of USD 500k+ get reported to the Claims Manager as soon as practicable for inclusion on the weekly report to Senior Management
- Act within claims authority both financial and non-financial (including appropriate referrals with regards to declinatures and reservations of rights), ensuring compliance with the referral process for litigation against or involving the company or companies for which we have claims handling responsibility
- Participation in quarterly actuarial reviews and reserving committees where appropriate
- Assistance with Reinsurance queries to accelerate payment of our claims
- Ensure appropriate collaboration with the Claims Operations Team to enable us to meet/exceed our KPIs
- Provide support as required in respect of current and future portfolio transfers into the company, including support for due diligence of potential target portfolios (both Lloyd’s and non-Lloyd’s), and supporting the transfer of the management of claims portfolios into the company
- Experience / knowledge Casualty claims including US Casualty and Reinsurance
- Good communication, presentation and negotiation skills
- Good numeric and analytical skills with a proactive approach to problem solving
- Adaptable to working in a demanding and changeable environment
- Knowledge of the Microsoft Office suite and other claims related software (e.g., Sequel and Trax)
