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We are seeking a hardworking, self-motivated individual to join our team as a Commercial Account Handler.
This role primarily involves handling property, construction, commercial combined, and package insurance for small and medium-sized enterprises (SMEs).
The ideal candidate will have excellent customer service and communication skills, and the ability to work effectively as part of a team.
Key Responsibilities:
• Client Management: Provide exceptional customer service to clients, ensuring their insurance needs are met with professionalism and efficiency.
• Renewal Processing: Manage the renewal process for existing clients, ensuring timely and accurate processing of renewals.
• Mid-Term Adjustments: Handle mid-term adjustments to insurance policies, ensuring all changes are processed accurately and efficiently.
• Insurer Negotiations: Negotiate with insurers to secure the best terms and coverage for clients.
• Policy Documentation: Prepare and issue policy documentation, ensuring all details are accurate and compliant with regulatory requirements.
• Claims Support: Assist clients with the claims process, providing guidance and support to ensure a smooth and efficient resolution.
• Acturis System: Utilise the Acturis insurance software system for policy management and processing. Qualifications and Skills:
• Experience: Previous experience in a similar role within the insurance industry, particularly in handling property, construction, and commercial combined insurance. Reed Company Confidential
• Customer Service: Strong customer service skills with the ability to build and maintain positive client relationships.
• Communication: Excellent verbal and written communication skills.
• Teamwork: Ability to work effectively as part of a team, contributing to a collaborative and supportive work environment.
• Technical Skills: Proficiency in using the Acturis insurance software system.
• Attention to Detail: Strong attention to detail and accuracy in all aspects of work.
Company Culture: , we believe that our people are our greatest asset. Our company culture is built on the following principles:
• Collaboration: We foster a collaborative environment where teamwork and open communication are encouraged. We believe that working together leads to better solutions and a more enjoyable workplace.
• Professional Development: We are committed to the continuous professional growth of our employees. We offer opportunities for training, development, and career advancement.
• Inclusivity: We value diversity and inclusivity, ensuring that all employees feel welcome and respected. We believe that a diverse team brings a variety of perspectives and ideas that drive innovation.
• Work-Life Balance: We understand the importance of work-life balance and strive to create a flexible work environment that supports the well-being of our employees.
• Community Engagement: We are dedicated to giving back to the community and encourage our employees to participate in volunteer activities and community service.
What my client has to offer?
• Reputation: Join a well-established and respected firm with a strong reputation in the insurance industry.
• Professional Development: Opportunities for professional growth and development within the company.
• Supportive Environment: Work in a supportive and collaborative team environment.
• Location: Conveniently located in the City of London, with easy access to public transportation
