- Processing mortgage applications from initial enquiry to completion, including providing illustrations and quotes
- Answer phone calls and emails from customers, handling queries and providing updates
- Researching and sourcing mortgage products for Advisors
- Chasing outstanding information and documentation from customers
- Responding to lender queries and updating with them
- Using various systems to upload, submit and progress applications
- Supporting the office with a variety of administrative and customer service tasks
- Recent experience working within the mortgage industry or similar
- Strong administrative skills, with strong systems experience Â
- Excellent communication skills, both written and verbalÂ
- Meticulous attention to detail and a commitment to accuracyÂ
- Strong organisational skills and the ability to prioritise tasks effectively
- A competitive salary and benefits package
- Opportunity to work with a supportive team, with the ability to develop your career
- A varied role, helping customers to move forwards with their mortgages and finances
- The possibility of a permanent role in the future