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My client a leading law firm are seeking a Billing Supervisor to oversee the daily activities of a team of Billing Coordinators. This role is crucial for ensuring accurate and timely billing processes and also involves performing Billing Coordinator duties for assigned partners. The ideal candidate will have significant experience in a large law firm setting, including exposure to VAT and disbursements.
Day-to-day of the role:- Supervise and train a team of Billing Coordinators, managing all day-to-day activities to ensure an accurate and timely work product.
- Assign tasks and projects, oversee processes, address issues, and provide resolution when needed.
- Participate in the interview and staff performance process, make recommendations regarding evaluations, and administer disciplinary action consistent with firm policy, escalating as appropriate.
- Ensure staff follows standard operating procedures, taking appropriate action when performance does not meet targets and objectives.
- Review and maintain client fee structures, rate changes, special billing requests, and invoices to ensure compliance with firm policies and procedures.
- Draft bills, ensure time and disbursements are billed accordingly, finalize drafts, and perform other billing coordinator duties for assigned partners.
- Act as a resource for the research and resolution of complex and/or escalated billing questions and discrepancies, providing direction to issue client resolution.
- Attend partner meetings with Billing Coordinators to discuss outstanding invoices and strategy for collections.
- Review and update comments for reports distributed to the Finance Committee and Partners.
- Participate in weekly management meetings to discuss billing issues and ongoing projects, and to provide information and recommendations to assist with resolution of related issues.
- Generate, review, analyze, and report on monthly, quarterly, and yearly data as requested by partners.
- Work on special assignments and analysis as needed.
- 1 to 2 years of supervisory experience preferred.
- Minimum of eight years plus in a large law firm required, including exposure to VAT and disbursements.
- Proficiency in MS Office Suite, particularly in Excel.
- High level of proficiency with Elite 3E required.
- Ability to track, measure, and manage performance.
- Must be able to effectively coach, mentor, and train others to meet performance expectations.
- Flexibility to adapt to all work situations and work varied hours.
- Knowledge of Solicitors Accounts Rules.
- An understanding or experience of billing in a foreign currency and associated issues.
- Excellent analytical and problem-solving skills.
- Competitive salary.
- Hybrid working model (Monday-Thursday in office, WFH on Fridays).
- Opportunities for professional development and training.
- 8% pension contribution
- Free food and drink in the canteen
- Paid overtime
- Beautiful city office
