Billing System Analyst

KennedyPearce are hiring a Billing Systems Analyst for a London based legal firm. This role will assist all departments with the end-to-end process of billing, including developing and maintaining effective and professional procedures for the management of the firms billing function. This candidate has to be based in or around London despite being fully remote, with occasional days in the office required.

Main Duties and Responsibilities:

• Responsible for processing billing received from fee earning departments through our financial system.
• Identifying and raising billing queries with departments in a timely and professional manner.
• Responsible for the monthly submission of statements to our clients in a timely and accurate manner.
• Providing accurate copy bills to clients in a timely manner.
• Adding Purchase Order numbers to the system generated bills and providing updated bills to our clients.
• Working closely with and assisting the credit control team in relation to client billing queries.
• Ensure compliance with Solicitors Accounts Rules.
• Assisting the Operations Manager with the development of the billing process and system development.
• Assisting the Operations Manager with leading on change management to the billing process and system upgrade
• Working with internal stakeholders on upgrading the billing system and processes.
• To provide assistance and cover to the members of the billing team.
• Building and maintaining good working relationships with the Accounts Operations Team so that queries can be resolved in a timely and accurate manner.
• Keeping the Operations Manager fully informed of issues and providing suggestions and solutions to deal with them, as well as ideas for process improvements.
• Maintaining up to date and accurate records of query statuses.
• Maintaining an organised and accurate filing system.

Skills and Experience Required:

We are looking to speak with candidates who have good computer skills (Excel and Word) as well as a minimum of 3 years working in a billing function in a law firm.

• Minimum of five 9-4 grades at GCSE or equivalent including grade 6 in English & Maths;
• A high attention to detail to produce work/documentation which is consistently of a high standard;
• Proactive in identifying and raising issues at an early stage to enable effective resolution;
• Must be able to work as part of a team and possess excellent communication skills both written and verbal;