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Job Title: Platform Integration Engineer
Location: London - Fully Remote position
About Us:
Join a world-leading engagement, admissions, and conversion expert! We are looking for a proactive individual that can help us continually improve and enhance the services we deliver.
The Role:
So, what will you be doing as a Platform Integration Engineer?
- Responding to support tickets from internal stakeholders, performing analysis, information gathering, troubleshooting and escalations while communicating via service desk tickets or virtual calls.
- Reviewing data mapping documentation to determine the appropriate configuration approach and feeding back to the implementation team.
- Working with senior engineers to support them with the design of integrations.
- Configuring ETL data flows between various endpoints and Salesforce using declarative middleware tools and some scripting languages.
- Supporting testing of integrations prior to deployment in production.
- Manually importing data into Salesforce based on predefined templates and schema.
- Monitoring on-going processes and correcting/escalating any issues that occur.
- Reviewing procedures regularly and play a key role in identifying and implementing continuous improvements to streamline and enhance current processes.
- Monitor on-going processes and correct/escalate issues that occur.
- Adhere to all tests for loading of data to ensure the integrity of the data in the system.
- Oversee SFTP site management for client-side batch import process.
- Preparing technical and functional documentation.
- Data management and manipulation in Excel including Vlookups.
What are we looking for in our next Platform Integration Engineer?
- Inquisitive, analytical and resourceful.
- Familiarity with data integration middleware and ETL processes.
- Experience with integration middleware tools such as Zapier, Jitterbit, Informatica, Mulesoft etc.
- Able to liaise with stakeholders at all levels.
- An excellent verbal and written communicator.
- Collaborative, supportive and responsive.
- Adept at performing technical and detail-oriented tasks.
- Knowledge of Salesforce, objects, metadata and schemas.
Desirable:
- Previous experience in Higher Education, Recruitment or Admissions.
- Some exposure to building forms on platforms such as Akero, Gecko or FormAssembly.
- Salesforce product knowledge and Salesforce Administration with hands-on experience with Sales Cloud.
- Salesforce Certified Administrator and/or Platform App Builder or demonstratable proactive learning via Trailhead, training courses or personal projects.
This really is a fantastic opportunity for a Platform Integration Engineer to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out!
Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
