About The Role
Role Overview
The main purpose of the role is to provide full technical onsite support across our client sites in London. You will have exposure to a multitude of technologies in the Audio Visual and Video Conferencing arena and will be comfortable in working as a sole ambassador or in team environment.
Key responsibilities
- Supply pre-planned and flexible operational cover on various sites based around London
- Setup/operation of integrated events spaces including high profile auditorium-based results presentations and town halls.
- Videoconference/audio conference set-up and support
- Manage all aspects of the Video Calls and scheduling full systems operational testing prior to any high-profile event
- Prepare equipment for future events and meetings as required
- Day to day BAU support of the AV / VC facilities including sound reinforcement, projection, lighting and web streaming
- Responsible for all the meeting rooms/ AV equipment and support in other areas when required
- Audio Visual support to other areas of the business when required.
- Liaising with senior executives to resolve any issues both face-to-face and remotely in a professional manner
- Liaison with proAV help desk & operations team to arrange backup support when required
- Administration necessary to support the role utilising Microsoft office applications, ticketing systems and room booking software