Resident Liaison Officer

Our client is currently seeking a Resident Liaison Officer to oversee a social housing project in London on a fourteen-week contract.

Your role will involve building positive relationships with residents, ensuring they receive information and support throughout refurbishment.

You will be responsible for minimising dissatisfaction, addressing complaints, and resolving queries promptly and efficiently.Chosen candidate must have previous experience in a similar role and it would be beneficial to have worked within public sector.

Key Tasks

• Full, clean driving licence and access to own vehicle
• Supporting the preparation of programme reports
• Visiting refurbished properties with prospective tenants and advising them on completion dates
• Attending company inductions and events
• Developing relationships with tenants and ensuring they understand the schedule of works
• Liaising with neighbourhood housing associations to establish strong working relationships