Wet Laundry Operator

Wet Laundry Operator

Impress Laundry

Part of Imperial London Hotel Group. Based at The Royal National Hotel

Contract 40 hours a week (5 of 7 days - Saturday & Sunday mandatory) ) 08:30 - 17.00

£24,232.00 + Benefits

Imperial London Hotels has been running hotels in Central London for over 185 years, currently operating seven 3 & 4-star hotels in the heart of Bloomsbury. Independent and family-owned, ILH has a unique heritage and culture that remains its foundation as it evolves and modernises.

The portfolio includes The Royal National Hotel which remains UK largest hotel with over 1,600 rooms, The Bedford Hotel, The President Hotel, The Tavistock Hotel, The Morton Hotel and our newly acquired IHG Branded Holiday Inn Bloomsbury. Following a major refurbishment, The Imperial Hotel will open as ILH flagship 4* Deluxe Hotel in 2026.

Our Laundry service - Impress Bespoke Laundry - located at the Royal National Hotel provides washing services for our 7 Imperial London Hotels and other hotel brands across central London. We are committed to providing a green, sustainable and reliable service through investing in the best machinery to lead the way for sustainable laundry process.

We are recruiting for Wet Laundry Operatives to working 40 hours per week (Incl Saturday & Sunday) at our Russell Square location.

What you will be doing

Our Wet Laundry Operatives undertake a range of physical and sometime heavy manual duties at the laundry. You’ll be separating and placing items of clothing into industrial washing machine, ironers and towel folders. Our machines will do the rest!

• Load articles into drying machines or washers at regular intervals to ensure steady availability of towels and linens.
• Regulate machine processes when starting washers, driers and dry cleaners; turn levels and valves to control volume of additives, specific cycles and temperature.
• Lubricate equipment to provide light service to machines, and clean or change machine filters when needed; alert manager when machines are in need of professional repair.
• Sort articles before cleaning, separating them by fabric, color, cleaning technique or dirt content for best results.
• Sort and count articles as they are removed from dryers; hang, fold or wrap the articles according to requirements or personal attention to detail.
• Remove stains on fabrics though application of bleaching powders and steam sprays.
• Use a hand or machine marker to place identifying names or code numbers on dry cleaning or laundry.
• Utilize portable machines or neutralizer solutions to tend to stained articles, through pre-soaking, spot-cleaning, sterilizing, scrubbing and drying articles as needed.

What we would like from you

If you’ve worked as a previous laundry hand or operator then that is great. We’ll ensure you have full training to show you how to perform all duties of the role and safely using the laundry equipment.

What we’d like from you is a positive attitude, your hard work and commitment to do a great job but most importantly working together as a team player.

What you’ll get in return

• 28 Days Holiday pro-rata increasing with length of service up to 33 days
• Free meals on duty
• Uniform & dry-cleaning
• Workplace pension scheme
• £300 Refer a Friend Scheme
• Employee recognition
• Employee awards
• Social events
• Interest-free Season Ticket Loan / Travelcard Loan
• 50% discount to friends and family in our hotels on hotel rooms & 20% discount in our restaurants (subject to availability)
• Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
• Shopping discounts across several high-street brands and online retailers (via Each Person)
• Nursery Scheme via Each Person (subject to eligibility)
• Early Pay - Instantly access a portion of the pay you’ve already earned
• Mental health first aiders support & well-being
• Employee Assistance Programme- Supported by Hospitality Action

Career & Development Benefits:

• Training and development through our Imperial London Hotels Academy
• Access to fully funded apprenticeships (subject to eligibility)
• £1,000 for your chosen course for development once you complete our Buddy programme (subject to eligibility)
• Access to Supported Study Scheme (subject to eligibility)
• Annual Free English Course accredited by UCL Centre for Languages & International Education
• Opportunity to explore other roles within Imperial London Hotels after 1 year of service

Extended Benefits:

• Technology Scheme (subject to eligibility)
• Cycle to Work Scheme (subject to eligibility)
• Electrical Car Scheme for senior management positions only (subject to eligibility)