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- Take ownership of team workflow, delegate tasks, and collaborate with central support departments as needed. Oversee inboxes and calendars, scheduling meetings and managing logistics efficiently.
- Act as a reliable point of contact, handling telephone calls, taking accurate messages, and representing the team professionally both internally and externally.
- Prepare, edit, and proofread documents with a keen eye for detail, adhering to house style and quality standards. Respond to tasks promptly, ensuring deadlines are met.
- Manage billing and compliance processes, generate bills, and liaise with Client Administrators to ensure accuracy and adherence to policies. Submit expense claims in a timely manner.
- Work closely with Executive Assistants, central teams, and Legal Secretaries to support holiday or absence coverage. Demonstrate initiative, resolve issues proactively, and uphold confidentiality and diplomacy in all tasks.
- Proven experience providing high-quality support to a busy legal team in a professional environment, ensuring seamless workflow and efficiency.
- Excellent verbal and written communication skills, able to clearly convey information and update teams on delays. Confident in adapting to change and taking initiative to anticipate team needs.
- Strong ability to prioritise workload, meet deadlines, and remain calm under pressure. Diplomatic, with good judgement and a proactive, solution-focused mindset.
- A committed team player who fosters strong relationships across all levels and maintains a client-focused approach. Enthusiastic, resilient, and motivated to deliver excellence.
- Advanced MS Office skills with a minimum typing speed of 60 wpm. Punctual, flexible, and responsive, ensuring tasks are completed with precision and efficiency.
