Client Services Specialist – 12month fixed term contract£25,000 - £28,000Hours: Full-time, 9:00 am – 5:30 pm. Remote work outside of these hours, including weekends, may be required.Our client are seeking a confident, organised, and hardworking individual to join Client Services team. The ideal candidate will be eager to build a career with them and become a key, trusted member of the team.THE ROLE:

Serve as the primary contact for clients, offering consultative advice on all aspects of our hearing room services, including transcription, equipment, and logistics.
Communicate directly with solicitors, barristers, judicial clerks, and court reporting teams to provide information, up sell services when appropriate, troubleshoot issues, and gather feedback.
Collaborate closely with Business Development, Solution Operations, Production, Software Engineering, and Technical Delivery teams to ensure seamless and efficient service delivery.
Accurately record control information and ensure timely billing at the end of each month.

THE PERSON:

Degree educated
Bright and engaging personality with a willingness to learn and take initiative.
Excellent verbal and written communication skills.
Strong attention to detail, time management skills, and the ability to multitask, adapt, and work under pressure.
Proficiency in Microsoft Office applications.
Team player with a flexible attitude to meet the evolving needs of the business and our clients.
Experience in a client-facing or professional services role is desirable but not essential.

Our mission: To be the leading Business Services recruitment consultancy in London, for employers and jobseekers alike. To receive regular updates of our current vacancies why not set up job alertsOur REFER and be REWARDED scheme is about recognising and thanking you for telling your friends, family or colleagues about our services and how we could help them. The rules are simple: Refer a friend or colleague who is not already registered with Morgan Spencer. If we place them in a permanent role, we will reward you with £200 of Gift vouchers of your choice. Remember there is no limit on the number of referrals you can make, and therefore the rewards you can claim!!!EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependants, age, religion/beliefs, or any other reason which cannot be shown to be justified.CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998 Morgan Spencer Limited, registered in England & Wales No: 4254114

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