Client Support Analyst

Career Legal

Posted 9 hours ago, valid for 17 days

London, Greater London EC2V 7WS, England

Full Time

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Sonic Summary

We are seeking a Client Support Analyst for a leading provider of legal and compliance management products in London on a 3-month fixed term contract.
The role is ideal for a Legal PA looking to transition away from private practice.
Key responsibilities include being the first point of contact for client queries and maintaining content on live product websites.
Candidates should have prior experience supporting a team of lawyers and possess strong communication and tech skills, particularly in HTML/XML and databases.
The position offers a competitive salary of £35,000 per annum and requires at least 2 years of relevant experience.

Looking for your next step in a dynamic, global organisation? We’re hiring for a Client Support Analyst for a leading provider of legal and compliance management products in their London office on a 3 month fixed term contract.

This role would be suited to a Legal PA looking to move away from private practice.

Key responsibilities:

- Be the first point of contact for client queries.- Update and maintain content on live product websites.- Liaise with legal teams, finance, and clients to ensure smooth operations.- Contribute to product development and process improvements.

About You:- Detail-oriented and highly organised.- Prior experience supporting a team of lawyers, ideally a PA background.- Strong communication and team-working skills.- Tech-savvy, with experience in HTML/XML and databases.

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