- Develop and execute comprehensive project, program, and portfolio management methodologies using best practices, tools, and processes.
- Own program scoping, prioritize deliverables, and allocate resources effectively.
- Build new processes and workflows to address evolving business needs.
- Identify risks, conduct cross-functional risk assessments, and monitor mitigation strategies.
- Establish key program metrics and track progress to ensure program objectives are met.
- Deliver clear and strategic communications tailored to diverse stakeholders.
- Develop trusted advisor relationships with team members, cross-functional stakeholders, and leadership.
- Present program vision and secure buy-in from executive sponsors.
- Facilitate effective meetings by setting agendas, defining action items, and following up on outcomes.
- Partner with internal teams and external stakeholders to streamline program execution.
- Align resources and objectives across teams to meet program goals.
- Collaborate with subject matter experts to define solutions, resolve issues, and mitigate risks.
- Collect feedback post-program implementation to refine processes and systems.
- Identify opportunities for process improvements and recommend automated solutions where applicable.
- Draft, maintain, and review Standard Operating Procedures (SOPs) and related documentation.
- Leverage data to make informed decisions, analyze program outcomes, and drive strategic recommendations.
- Create dashboards and visualizations that provide actionable insights to stakeholders.
- Business Acumen: Strong understanding of business goals and strategies, including how they align with operational metrics.
- Program Management: Expertise in managing multiple, interrelated projects and driving performance improvements.
- Risk Management: Proven ability to anticipate, assess, and address risks effectively.
- Data Analysis: Strong analytical skills to synthesize information, generate insights, and drive decisions.
- Communication: Excellent verbal and written communication, including influencing senior leaders and presenting complex information clearly.
- Process Management: Knowledge of resource allocation, process automation, and workflow optimization.
- Stakeholder Management: Skilled in building and maintaining professional relationships, both internally and externally.
- Experience with Google products and tools.
- Knowledge of industry trends and emerging technologies.
- Expertise in storytelling using data to influence and inspire decision-making.