Back to search
Our client:
- Fast-paced and ambitious alcohol business, part of a £multi-million international group.
- With a portfolio of brands, this company are at the forefront of the industry and have some incredible plans for the coming year. This is a unique opportunity to join the Operations team as a Customer Service Executive.
The role:
- The Customer Service Executive is responsible for ensuring all incoming sales orders are processed accurately and on time.
- Will handle customer inquiries, resolving issues, and ensuring customer satisfaction. Will typically respond to queries through email, however phone/chat may be required also.
- Will support with processing orders and general warehouse management - including stock management and fulfilment reviews.
- Wider system management - ensure data is accurate and reflective of stock management. Will ensure promotional offers are applied correctly and work to improve customer service processes.
- Co-ordinate with wider departments, including sales, logistics and warehouse.
- Business critical role and would suit someone who enjoys working in customer facing positions, in high growth and supportive business environment.
Ideal candidate:
- Will ideally have spirits/drinks experience, however open to candidates with wider FMCG/Retail background
- Organised and clear communicator
- Attention to detail
- Excellent customer service - retail background would be beneficial, otherwise will need to demonstrate experience in customer facing role
Benefits & details:
- Hybrid-working, central London office 3 days a week.
- £28k plus wider benefits.
Please send your CV using the form on this page, quoting reference 6/17337/7. Confidentiality assured.
Whilst we would like to respond to all our on-line applicants, regrettably we are unable to do so due to the high volumes we receive. If you do not hear back within 14 days unfortunately the relevant consultant has decided not to progress with your application. For alternative opportunities please search our vacancies on our website.
Seven Search & Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary (interim) workers. By applying for this job you accept the T&C’s, Privacy Policy and Disclaimers which can be found on our website.
