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Job Title: Logistics Manager (Ecommerce / D2C)
Salary: £60,000 + Bonus & Benefits
Location: London (Office-Based, 5 Days per Week)
Pod Talent is thrilled to partner with a rapidly growing retailer in search of a dynamic and strategic Logistics Manager to join their team on a permanent basis. This is a unique opportunity to lead and innovate within a forward-thinking business, shaping and optimising their supply chain operations with cutting-edge Direct-to-Consumer (D2C) logistics strategies.
What You'll Be Doing as Logistics Manager:
- Strategic Leadership: Define and implement a state-of-the-art D2C logistics strategy, with a strong focus on operational excellence.
- 3PL Oversight: Manage 3PL D2C operations, ensuring efficient order processing, rigorous quality control, and strict compliance with all regulations.
- Courier Management: Foster and maintain relationships with courier companies, monitor KPIs, and continuously improve shipping and return processes.
- Team Development: Recruit, train, and lead a dedicated logistics customer service team to ensure a seamless and exceptional customer experience.
- Stakeholder Collaboration: Collaborate with internal stakeholders to oversee international import/export compliance and contribute to sustainability initiatives.
Key Experience Required for the Position of Logistics Manager:
- Extensive Logistics Expertise: Over 5 years of logistics experience, particularly within D2C/ecommerce channels. Experience in the dynamic world of fashion retail is highly desirable, though expertise in other retail sectors is also valued.
- System Proficiency: Strong proficiency in relevant systems, including MS Office, Retail Operating Systems, and CRM systems. Knowledge of Brightpearl, SAP, or Hubspot is a plus.
- 3PL and Courier Management: Proven track record in managing 3PL logistics operations, courier companies, and delivering outstanding customer service.
- Team Leadership: Demonstrated ability to build, develop, and manage high-performing teams.
If you have a robust background in retail logistics with a specialisation in D2C operations and are ready to take on a pivotal role within a fast-paced, innovative environment, we want to hear from you!
Apply via the link or reach out to Holly at (url removed).
