Assistant Claims Adjuster

Assistant Claims Adjuster

London

Negotiable Salary + Excellent Benefits

We are currently recruiting for an Assistant Claims Adjuster on behalf of our client, a very highly regarded and well-respected London Market insurer.

The successful candidate will manage Financial Institutions, Directors & Officers, and Professional Indemnity (predominantly Construction and Solicitors Professional Indemnity) claims at individual and portfolio level, achieving high levels of satisfaction for the insured and broker through high quality claims management / resolution and excellent client service.

This is an excellent opportunity for someone interested in developing their career within Claims and progressing to the next level.

Key Responsibilities

• Proactively managing claims from notification to closure.
• Developing, communicating and executing claims strategies, taking into account uncertainties, key decisions, potential outcomes and estimated associated costs.
• Reviewing individual claims within the portfolio and keeping reserves and records up to date as required.
• Identifying issues and trends in the portfolio and taking appropriate and/or corrective action.
• Keeping the Finance department advised of any material claims as set out in the claims authority, protocols and procedures.
• Providing input to Underwriters on review of potential or existing insured’s claims experience.
• Reporting and analysing claims trends and developments and their potential impact on the book.
• Operating within approved claims authority at all times.
• Working closely with the Underwriters and the Claims team in London and in international offices as necessary.
• Assisting the Professional and Financial Lines Claims Manager with day-to-day claims administration.

Key Requirements

• At least 1 years' claims handling or related experience working within the Professional Indemnity and/or Financial Institutions lines of business, ideally gained within the London Market.
• Experience of using ECF2 is preferred, but not essential.
• Excellent communication and customer service skills.
• CII qualified, or willingness to work towards CII qualifications.
• Strong attention to detail.

Keywords: Claims Adjuster; Claims Handler; Claims Examiner; Professional Indemnity; Professional Negligence; Professional Lines; Financial Institutions; FI; D&O; London Market; Lloyd's Market; Lloyd's Syndicate

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