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Senior Claims Adjuster - Cyber
London
Negotiable Salary + Excellent Benefits
We are currently recruiting for a Senior Claims Adjuster on behalf of our client, a very highly regarded and well-known Lloyd’s Syndicate and (re)insurer.
The successful candidate will proactively handle and adjust a portfolio of Cyber claims from first notification to final resolution, as well as drafting letters of claim.
Key Responsibilities
- Proactively adjusting Cyber claims within a set claims authority level, including more complex claims.
- Ensuring and delivering excellent claims service to all customers, by effectively driving claims through to resolution.
- Developing a thorough understanding of the Cyber underwriting and claims portfolio.
- Assisting the Claims Manager with the training and development of more junior members of the Cyber Claims team.
- Instructing and proactively overseeing Lawyers, Adjusters and experts from the company's panel.
- Developing and maintaining relationships, and driving / overseeing your team's relationship, with key external customers i.e. key brokers, external vendors, etc...
- Assisting the Claims Manager with the oversight of delegated claims authority holders ("DCAs"), service providers, or outsource partners.
Key Requirements
- Proven experience of drafting letters of claim is essential.
- Cyber Claims handling experience is preferred, but not essential. Candidates with other claims or legal backgrounds will also be considered.
- Law Degree is preferred but not essential.
- Experience of coverholder management and oversight, as well as the Lloyd’s claims scheme and related claims handling systems.
- Excellent communication skills, both verbal and written.
Keywords: Senior Claims Adjuster; Senior Claims Handler; Cyber Claims; Cyber Insurance; London Market; Lloyd's Market; Lloyd's Syndicate
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