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Senior Claims Adjuster - Property D&F

Senior Claims Adjuster - Property D&F

Arthur

Posted 2 days ago, valid for 6 days

London, Greater London EC2V7NQ, England

Full Time

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Sonic Summary

Arthur is seeking a Senior Claims Adjuster to manage a portfolio of Property D&F claims and enhance client relationships.
The role involves delivering excellent customer service, handling complex claims, and collaborating with the Underwriting team.
Candidates should have strong knowledge of Property claims in the Lloyd’s market and expertise in insurance market practices.
The position requires a minimum of 5 years of relevant experience and proficiency in Microsoft Office and ECF systems.
The salary for this role is competitive and commensurate with experience.

Arthur are pleased to be partnering with one of our long standing clients again in their search for a Senior Claims Adjuster to manage a portfolio of Property D&F claims and develop client relationships, supporting the Claims Business Plan. The successful candidate will be responsible for delivering excellent customer service, handling complex claims, and collaborating with the Underwriting team to ensure profitable business development.Key Responsibilities:

Manage a portfolio of Property claims, including complex ones, with personal ownership or by overseeing a Claims Adjuster
Build and maintain strong client relationships to enhance service delivery
Collaborate with the Underwriting team on claims and wording issues
Make decisions that ensure fair customer outcomes, aligned with company values
Uphold company policies on risk, financial crime, and conduct
Take responsibility for personal development and performance in line with business objectives

Required Skills & Experience:

Strong knowledge of Property claims in the Lloyd’s market
Expertise in insurance market practices and client obligations
Proficiency in Microsoft Office and ECF systems
Team player with a professional, analytical approach to problem-solving

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