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- Manage a portfolio of SME property claims (up to £200k), including fire, theft, escape of water, storm damage, business interruption, and subsidence.
- Conduct coverage analysis, liability assessments, and quantum evaluations to drive efficient claim resolutions.
- Work with external adjusters on larger claims, with potential for site visits.
- Act as a technical referral point for the team and support training initiatives.
- Ensure adherence to best practice procedures and contribute to continuous improvement initiatives.
- Join a newly restructured team focusing on SME property risks across sectors like hospitality, healthcare, and retail.
- Work with key broker partners and schemes including Simply Business, Pen, Towergate, and Morgan Richardson.
- Benefit from a structured career path, training, and development opportunities.
- Hybrid working model – three days in the office, with flexibility across Croydon and Fenchurch Street.
- Strong experience in complex property claims, particularly within the SME market.
- Familiarity with delegated authority models and working with external adjusters.
- A keen eye for risk mitigation, cost control, and technical excellence.
- Excellent communication skills, with the ability to manage stakeholder relationships.
