Front of House & Mail Room assistant
Salary - 25K
Location - W1K - Westminister
Work Pattern - Mon - Fri / 9 - 5
Are you a recent graduate or looking for your first role to kick-start your career? Look no further! We are currently recruiting for a front of house role within a huge Residential Management company.
Situated on London's grandest square, and just around the corner from Bond Street and Mount Street the building is our clients flagship project. It is a superbly designed private residential development, comprising of 42 apartments, and will be home to some of the most successful and interesting people from around the world. This will include a 25 metre swimming pool, gymnasium, sauna and steam, treatment rooms, games room and private cinema.
Key responsibilities are (but not limited to):
- greet and farewell all residents, guests and visitors in a friendly and warm manner using their names when known whilst providing exceptional 5* service
- Look after all the resident needs, assisting with suitcases, providing umbrellas, etc.
- Sorting and delivering incoming mail and packages
- Check arrival and departure reports for all visitors to anticipate and satisfy needs
- Run errands for residents, such as picking up and delivering dry cleaning and parcels
- Handle resident's queries and requests professionally and efficiently in order to meet or exceed expectations at all times.
- Report any resident complaints to the Manager on duty
What we are looking for:
- Strong written and verbal English communication skills
- Maintain strict and complete confidentiality relative to residents
- Quality driven with a passion for excellence
- Ability to deliver high standards of customer service which is personalised, confident and calm
- Can commit to flexible working hours to meet the demands of a 24 hour operation
This is a great opportunity to join a company that embraces growth and self development. If you think this could be the role for you apply now!
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Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.