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Front Of House

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Posted 14 hours ago, valid for 16 days
Location

London, Greater London W1K 3JA, England

Salary

£25,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The Front of House & Mail Room Assistant position is available with a salary of £25,000 per year.
  • This role is located in Westminster (W1K) and follows a Monday to Friday work pattern from 9 AM to 5 PM.
  • Ideal candidates are recent graduates or those seeking their first job to start their career in a prestigious residential management company.
  • Key responsibilities include greeting residents and guests, sorting mail, and handling resident requests with exceptional customer service.
  • Applicants should possess strong communication skills and a commitment to delivering high-quality service, with no specific year of experience required.

Front of House & Mail Room assistant

Salary - 25K

Location - W1K - Westminister

Work Pattern - Mon - Fri / 9 - 5

Are you a recent graduate or looking for your first role to kick-start your career? Look no further! We are currently recruiting for a front of house role within a huge Residential Management company.

Situated on London's grandest square, and just around the corner from Bond Street and Mount Street the building is our clients flagship project. It is a superbly designed private residential development, comprising of 42 apartments, and will be home to some of the most successful and interesting people from around the world. This will include a 25 metre swimming pool, gymnasium, sauna and steam, treatment rooms, games room and private cinema.

Key responsibilities are (but not limited to):

  • greet and farewell all residents, guests and visitors in a friendly and warm manner using their names when known whilst providing exceptional 5* service
  • Look after all the resident needs, assisting with suitcases, providing umbrellas, etc.
  • Sorting and delivering incoming mail and packages
  • Check arrival and departure reports for all visitors to anticipate and satisfy needs
  • Run errands for residents, such as picking up and delivering dry cleaning and parcels
  • Handle resident's queries and requests professionally and efficiently in order to meet or exceed expectations at all times.
  • Report any resident complaints to the Manager on duty

What we are looking for:

  • Strong written and verbal English communication skills
  • Maintain strict and complete confidentiality relative to residents
  • Quality driven with a passion for excellence
  • Ability to deliver high standards of customer service which is personalised, confident and calm
  • Can commit to flexible working hours to meet the demands of a 24 hour operation

This is a great opportunity to join a company that embraces growth and self development. If you think this could be the role for you apply now!

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Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

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