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The Role:
As a Service Engineer, you will:
- Attend domestic properties across London to diagnose and repair white goods efficiently.
- Plan your daily routes to maximise efficiency and minimise travel time.
- Maintain professional communication and exceptional customer service during all interactions.
- Manage van stock to ensure first-time fixes wherever possible.
- Conduct detailed diagnostics and repairs, aiming to maintain a recall rate below 4%.
- Submit detailed reports and photographs for each job.
- Keep your work area clean and leave properties as you found them.
- Regularly collect and verify parts from local depots or shops, updating the system accordingly.
- Maintain the cleanliness and functionality of your company vehicle, reporting any issues as needed.
- Stay in constant contact with the office to manage your schedule and respond to queries promptly.
What's in It for You?
- Competitive salary of £34,000 per annum with a bonus structure.
- Work-life balance with Monday-to-Friday working hours.
- Opportunities to develop and refine your technical and customer service skills.
What We're Looking For:
- Experience in diagnosing and repairing white goods.
- A strong sense of organisation and the ability to work independently.
- Excellent communication skills and a commitment to exceptional customer service.
- A full UK driving licence is essential.
If this sounds like the role for you, we'd love to hear from you!
How to Apply:For an informal conversation about the position, call Jon or Tom (+) at CV Bay today. Alternatively, submit your CV via the link provided.
Take the next step in your career as a Service Engineer and join a role that makes a difference to customers every day!
