Programme Manager

Programme Manager

Central London Hospital

Band 6 – 7

MAIN RESPONSIBILTITES

Project Support

• Provide and receive routine information requiring tact or persuasive skills to inform work colleagues and stakeholders, as well as handle information that could be considered complex for a non-specialist or that is potentially sensitive.

• Help to make information presentable and intelligible in simple written documents, spreadsheets, bearing in mind the different audiences –Programme Board, Readiness Board and Design Authority Board.

• Assess, resolve and refer enquiries, potentially involving other members of the team—as appropriate; refer complex or non-routine enquiries to manager.

• Assistance in preparing communication for programme members.

• Liaising with the MEH communications team to keep them updated about the project and promotion of outputs via social media.

• Ensure that business intelligence gathered through projects is recorded on the project tracker.

• Take minutes in minutes, and capture and consolidate learning generated during workshops and project meetings.

• Manage digital communications tools (i.e. setup virtual meetings, coordinate breakout rooms using Teams, manage virtual lobbies)

Project Management

• Plan and organise straightforward project activities within a 1–3month timeframe and prioritise tasks—which may require adjustment due to variations in workload/interruptions.

• Update and maintain accurate records within the Project management software

• Organise and plan for meetings with the Project Manager and provide administrative support.

• Track risks and issues throughout projects and programme as requested by the Programme Manager.

• Ensure that all Projects are accurately documented in a systematic way

• Work with the Project Manager, and other colleagues to identify new opportunities, and help brainstorm, design and deliver new projects.

• Ensure that events are planned and coordinated in a structured fashion – which will involve engaging with all stakeholders, researching and booking venues, and supporting all logistics.

Personal Development

• Maintain up to date knowledge and a range of skills including service improvement techniques and be responsible for developing and maintaining own CPD programme.

• Contribute to training and teaching as appropriate, to participate in professional development meetings.

• Participate in the Trust’s Personal Development Scheme and undertake appraisals as required.

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